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Your 678abc account connects directly to local wallet rails — Nagad and Rocket — so funding your balance and moving money back out follows a path built around how Bangladesh members already handle mobile money. Every deposit and withdrawal action lives inside your signed-in account area, not a separate portal.
When you want to put money into your 678abc balance, the deposit counter is the first place to go after signing in. We support Nagad and Rocket as the active local wallet paths — both are routed through the cashier section of your account. Select the wallet that matches the mobile number you use, enter the amount shown in the deposit field, and confirm the transfer from your wallet app. The amount reflects in your account balance once the wallet side confirms the transaction.
Log into your 678abc account and navigate to the deposit section inside the cashier tab.
Select the local wallet that matches your registered mobile number — Nagad or Rocket — from the available options shown.
Type the amount in the deposit field, then complete the confirmation step inside your chosen wallet app.
Once your wallet confirms the outgoing transfer, your 678abc account balance updates to reflect the deposited amount.
Pulling your balance back to a local wallet starts in the same cashier area you use for deposits. The withdrawal tab shows the payout paths your account has available — currently Nagad and Rocket. Before submitting a withdrawal, make sure the wallet number you enter matches the one tied to your 678abc account; mismatched details will cause the request to be held at the verification step. Enter the withdrawal amount within the limits displayed on screen, choose the wallet destination, then submit the request.
Go to the cashier section after signing in and select the withdrawal tab to see your available payout options.
Choose Nagad or Rocket, then type the withdrawal amount within the limits shown on that screen.
If your account requires an ownership or identity check, follow the exact fields displayed — do not skip this step.
After submission, the transfer moves to the wallet network. Track status through the transaction history in your account.
Some accounts are asked to complete a verification step before a withdrawal can be processed. The fields and documents required are shown directly inside your account area — we do not publish a fixed universal checklist here because what each account is asked to confirm can vary. If a verification prompt appears, read through each field carefully and supply only what the on-screen instruction requests. Uploading documents that were not requested can slow the review rather than speed it. The status of any pending check is visible in your account notification area.
Any active verification request appears as a prompt in your account area. Open it to see exactly which fields need a response.
Supply the information the prompt requests — nothing more. The fields shown are the ones the system needs for that account.
After submitting, the status label in your account notification area updates as the review progresses.
If the review has not moved after an extended period, reach out via the support route shown inside your signed-in account.
The payment rails configured on 678abc are chosen for how Bangladesh members already move money day to day. Nagad and Rocket cover the mobile wallet side — both are accessed directly from the cashier screen without leaving your account session. If your situation changes or a wallet is temporarily unavailable, the cashier screen will show you what is active at that moment. We do not list methods here that are not configured; only use the options your account cashier displays. Bank Transfer may appear as an additional route depending on your account status — check the cashier tab for current availability.
Mobile wallet deposit and withdrawal path — enter your Nagad number in the cashier field.
Dutch-Bangla mobile banking route — select Rocket in the cashier and confirm via your Rocket account.
Available to eligible accounts — check the cashier tab to see if this route is active for your account.
After every deposit or withdrawal, a record appears in the transaction history section of your account. Each entry carries a reference ID that matches the corresponding entry on your wallet statement — use this to reconcile your 678abc balance movement against what your Nagad or Rocket app shows. Status labels such as Pending, Completed or Held tell you where in the process a transaction currently sits. If the label on your wallet app says the transfer is done but your 678abc history still shows Pending, hold the wallet confirmation screenshot as evidence before contacting support.
Every transaction in your 678abc history carries a reference ID. Cross-check this against the transaction ID shown in your Nagad or Rocket app to confirm they match.
Pending means the transfer is in progress. Completed means both sides have confirmed. Held means an action — often a verification step — is needed before the transaction can move forward.
Your signed-in account history lists every deposit and withdrawal in date order. Filter by date range if you are looking for a specific transaction from an earlier session.
Save the wallet confirmation message — the one your Nagad or Rocket app sends after a transfer — until the corresponding 678abc record shows Completed. This is the document support will ask for first.
Every banking action on 678abc is tied to your individual account session. The cashier screen only shows payment routes that have been configured and verified for your account type, which means you will not see a method listed unless it is actually available to you. Session security, wallet ownership matching and identity checks work together to reduce the risk of an incorrect or unauthorised transaction. If something in the account or cashier area does not look right, the published support route inside your signed-in account is the direct line to our team — not a third-party contact form or social channel.
Always confirm you are on 678abc before entering account credentials or initiating any payment. Bookmark the address directly from a session you know is correct.
The wallet number you use for deposits and withdrawals must match the mobile number registered on your 678abc account. Mismatches trigger a hold and require support to resolve.
If an identity step appears in your account area, complete it through the official account portal only. Do not send documents via chat apps, email or any external channel.
The support contact published inside your signed-in 678abc account is the route to use for any banking issue. Avoid third-party services claiming to resolve account or payment problems.
These questions cover the banking situations that come up most often for members managing their 678abc account from a mobile device in Bangladesh. If your situation is not covered here, the support route inside your signed-in account is the fastest path to a direct answer from our team.
Nagad and Rocket are the active local wallet routes on 678abc. Open the cashier tab after signing in to see which options are currently available for your account. Only use methods shown there.
Keep the confirmation message from your Nagad app, then check the transaction history in your account. If the status still shows Pending after a reasonable wait, contact support via the route shown inside your signed-in account.
The minimum deposit amount is displayed on the cashier screen when you select a payment method. We do not publish a fixed figure here because it can vary by account type — check the field shown in your cashier.
Go to the withdrawal tab in the cashier, select Rocket, and enter the wallet number registered on your account. Complete any verification step the screen shows, then submit. Track the status in your transaction history.
A Held status means a step — usually an account verification or wallet ownership check — needs to be completed before the withdrawal can proceed. Open the notification in your account area and follow the instructions shown.
Wallet number changes go through the account settings area or directly through support. Do not attempt to withdraw to an unregistered number — it will be held. Contact our support route for the correct process.